




We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Cetaphil Baby Healing Ointment is designed to care for a baby’s delicate skin with a barrier-forward approach. Built around a high concentration of petrolatum, it forms a protective layer while nourishing with shea butter and vitamin E. The formula highlights six simple ingredients focused on softening, hydrating, and supporting the skin’s natural resilience, making it suitable for daily use on small patches of dryness or irritation. The 12-ounce jar is easy to scoop and apply, and the ointment absorbs quickly without leaving a greasy feel, so it can be part of a routine without delaying diaper changes or bath time.
Used on diaper-area moisture and other minor irritations, this ointment acts as a shielding coat that helps keep moisture and friction in check. Its creamy texture glides on smoothly, offering a comfortable, non-greasy finish that is gentle enough for more frequent applications. The product is fragrance-free and free from parabens, preservatives, and lanolin, aligning with a gentle care approach for sensitive skin. It has been dermatologist-tested and is accepted by the National Eczema Association, underscoring its suitability for infants and families seeking a mild, trustworthy care option.
Apply a thin layer to clean, dry skin as needed. Massage gently until absorbed, reapplying to protect and nourish the skin barrier as desired.
Q: Is Cetaphil Baby Healing Ointment fragrance-free and safe for sensitive skin?
A: Yes. It contains no fragrance, parabens, preservatives, or lanolin, and is gentle on sensitive baby skin.
Q: What age is the ointment suitable for?
A: It is suitable for infants as young as 3 months and is dermatologist-recommended for gentle care.
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