

We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The ConvaTec SUR-FIT Natura two-piece ostomy system combines a flexible, cut-to-fit Durahesive skin barrier with a snap-on pouch. Designed for easy handling, the system uses audible clicks to indicate a secure connection and a quick, tool-free pouch change that keeps the barrier in place. This setup supports a comfortable daily routine while adapting to a variety of activities without removing the barrier.
In daily life, the system supports quick transitions from activity to activity. A simple snap-on pouch change lets you swap pouches during a break or between tasks without removing the barrier. The barrier's tolerance to moisture paths, including showering or bathing, helps create a secure feel when water exposure occurs.
The Durahesive barrier may swell slightly around liquid output to help maintain a seal, a design behavior described as turtlenecking. While this is not a medical claim, many users notice continued adherence through range-of-motion activities and everyday routines.
Packaged in a practical bundle of 10 units, the SUR-FIT Natura Durahesive barriers are part of ConvaTec's broader two-piece system designed for steady performance and user-friendly handling. If you value a discreet profile combined with flexible fitting options, this setup may align with your routine needs while remaining adaptable to different activities.
Q: What makes the SUR-FIT Natura two-piece system easy to use?
A: It features a snap-on pouch that can be changed without removing the barrier, plus audible clicks signaling a secure connection.
Q: How many units are included in the pack?
A: The pack includes 10 Durahesive barriers for regular replacement and continued use.
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