

We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The ConvaTec SUR-FIT Natura Two-Piece Stomahesive Barrier with Tape Collar is designed to offer a secure, customizable fit for varying stoma output. The system combines a barrier and a pouch that snap together with an audible click, giving you a clear sense of connection as you go about your day.
Designed to be cut to fit, this barrier is flexible and white in color, with a 2-1/4 inch flange. It is built with Stomahesive material that can adhere to both dry and moist skin, aiming to be gentle on skin while holding firmly.
Whether you are at home, at work, or enjoying activities, this system supports a user driven approach to wear time and fit. The audible snap gives a sense of security without relying on guesswork. The cut-to-fit option helps adapt to different stoma openings while the tape collar provides additional attachment flexibility.
For best results, follow standard skin barrier preparation and hygiene steps recommended by your care team. The system is designed to work with ostomy pouches that snap to the barrier, enabling a two-piece configuration that can be customized over time.
Q: What is the SUR-FIT Natura two-piece system?
A: This two-piece system includes a barrier and pouch that snap together with an audible click, plus a tape collar for flexible, customizable wear.
Q: Who can benefit from the Stomahesive barrier design?
A: Designed for semi-formed to formed stoma output, it can adhere to both dry and moist skin, offering flexible wear.
Shipping (UK)
Returns & Refunds
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