




We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Jctracy Colostomy Bags are designed to support everyday ostomy care with a focus on comfort, discretion, and practicality. The skin-friendly hydrocolloid baseplate is crafted to sit softly against the skin, offering secure adhesion with minimal residue after removal. A broader baseplate enhances contact and stability, while preserving breathability and soft texture for sensitive skin. This design aims to keep wearers comfortable during daily activities.
Key features work together to address real-life needs: reliable odor management, flexible sizing, and a simple, one-piece design that includes a drainable pouch for convenient emptying. The package also includes practical extras to support routine use, such as a measurement card and easy-to-follow guidance, so you can tailor the fit as your stoma size changes.
Each package contains 20 ostomy bags, 10 stomatal patches, 1 ostomy measure card, 1 instruction book, and access to 24/7 online support. Use the scale to measure your stoma, cut the bag to fit, attach the baseplate to clean, dry skin, and seal the pouch with the Velcro closure. The exhaust vent and odor-control features work together to help keep daily wear discreet.
Apply to clean, dry skin and press firmly to establish a secure seal. Empty the pouch as needed, rinse if desired, and reattach. Store in a cool, dry place away from direct sunlight. This information is provided to support routine ostomy care and does not replace medical advice.
20 one-piece ostomy bags, 10 stomatal patches, 1 ostomy measure card, 1 instruction book, and access to round-the-clock customer service.
Q: What stoma sizes does the cut-to-fit scale cover?
A: The scale ranges from 20 mm to 70 mm, allowing customized sizing for changing stoma needs.
Q: What is included in the package and how is it used daily?
A: Includes 20 bags, 10 stomatal patches, a measurement card, and an instruction book; follow the guide to cut, attach, and seal for daily wear.
Shipping (UK)
Returns & Refunds
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