




We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
POWYS presents a thoughtful infant neck support solution designed to balance comfort with gentle positioning. The Torticollis Pillow aims to support natural head alignment while allowing your baby to move freely on both sides during daytime activities.
Designed for daytime use, the pillow is lightweight and flexible enough to accompany car rides, stroller strolls, and everyday trips. For safety, use during awake time only and avoid use while the baby is sleeping. The product is described as adjustable to fit growing infants and toddlers, providing a customizable feel as needed.
Care and maintenance are straightforward: clean as directed by the fabric care guidelines and ensure the fit remains comfortable as your child grows.
Q: What age range is the POWYS Torticollis Pillow designed for?
A: Suitable for infants and toddlers; intended for daytime use during activities, not for sleep.
Q: How do I secure the pillow on my baby?
A: Fasten with the loop and hook system on the head or shoulders; check fit and supervise.
Shipping (UK)
Returns & Refunds
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