




We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Say yes to clean, comfortable skin with QV Gentle Wash. This soap-free, pH-balanced body wash is designed for dry and sensitive skin, helping to maintain softness and hydration after every shower. Unlike traditional soaps, it cleanses without stripping natural oils, leaving skin feeling clean without that tight, dry sensation. The unscented, fragrance-free formulation is dermatologically tested and non-comedogenic, making it a thoughtful choice for daily routines where gentle cleansing matters.
Tip: consider using warm to cool water to help maintain skin hydration over time. QV combines science with simple, effective care, helping you maintain a gentle skincare routine that respects sensitive skin every day.
Note: while this cleanser supports gentle cleansing, individual results can vary. Use as part of a broader skincare routine to support comfort and skin health without relying on fragrance or irritants.
Q: Is QV Gentle Wash suitable for sensitive or irritated skin?
A: Yes. It's fragrance-free, soap-free, and pH balanced, designed to be gentle on sensitive skin while helping maintain hydration.
Q: How do I use QV Gentle Wash for best results?
A: Apply to wet skin, massage gently, rinse, then pat dry. For ongoing care, follow with QV moisturizer.
Shipping (UK)
Returns & Refunds
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