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We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Designed to support comfort, dignity, and hygiene in daily life, the SorealGroup External Catheter for Men combines a soft underwear-style wearable with a detachable silicone urine bag. The 1000 mL bag can be separated during cleaning, which improves airflow and speeds air-drying. This encourages safer reuse when you follow proper care routines. The 39.4-inch silicone catheter tube can be trimmed to fit your routing needs. Adjustable anti-slip leg straps with silicone grip and sturdy buckles help keep the bag secure while you sit, stand, or move around. An included tube stabilizer minimizes tubing movement to address a common concern with wearable male catheters.
Freedom from bulky disposable systems and from bags that trap moisture. This reusable setup emphasizes comfort, discreet wear, and practical maintenance. The soft, breathable fabric around the waist area provides a close, quiet profile under everyday clothes, making daytime use more comfortable.
Ideal for home care, assisted living, post-surgery recovery, and daytime use when you spend extended time seated or resting. The setup supports independence while maintaining privacy and hygiene.
Care and maintenance are straightforward, and SorealGroup remains focused on practical, reusable solutions designed for long-term use at home. With proper care, the system can support consistent daily routines without the bulk of traditional options.
Q: How does the detachable silicone bag improve cleaning and reuse?
A: The bag separates from the system during cleaning, improving airflow and faster air-drying for hygienic reuse.
Q: Who can benefit from this wearable urine collector?
A: Ideal for home care, assisted living, post-surgery recovery, and users who sit or rest for long periods.
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